Contact Us

How can you reach us?

We take all requests seriously and welcome suggestions for ways to improve any of our processing services. You can contact us by completing the contact form on this webpage.

If you require assistance with an existing travel document that you have submitted to us, please send us a message via the contact form, including the following information:

[email protected]

Privacy Policy

We are committed to protecting our clients’ privacy. This website only uses the information we collect to process orders requested by our clients. As a visitor to our website, you have the right to understand our information privacy practices. We understand that submitting your information over the Internet involves a great deal of trust on your part and we take this trust very seriously. Our highest priority is to ensure the security and confidentiality of our clients’ personally identifiable information such as name, address, phone number, email address and card details. Please review our Terms and Conditions for more information.

What Information We Collect
We do not collect any personal information by you browsing our website. If you choose to order any of our products or services, you must voluntarily provide us with your name, address, phone number, email address and card information. Once an order is placed, we record your time and date for downloadable products. Your information is not shared with any person, business or organization for any other purpose than to fulfil your order request. No card information is stored on our servers at any time. For statistical purposes we have installed Google Analytics, which is a cookie you can remove from your browser.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file or visit our Cookies Page for more information. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. With cookies disabled you may not be able to submit your order. Please review our full Cookie Policy for more information.

Use of Your Data
The information you voluntarily provide to us is only used to process your order. User data is never disclosed to any third parties unless as otherwise disclosed in this privacy statement. We disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, to any other third party with your prior consent to do so.

Links to Other Web Sites
On our site there are some outgoing links to other sites for the purpose of providing visitors with additional information about our services and to introduce sites we recommend. The fact that we provide these links, however, does not mean that we approve of or endorse the content, services or products offered by those sites. Should you follow the links, we cannot be held liable for any way you may utilise those sites, or for any content they include. When visiting the site of any third party provider, we strongly recommend you read their terms and conditions thoroughly.

In some instances, visitors may arrive at our site via a link provided by a third party. In this instance, we cannot be held liable for the way the other site is utilised or for its content. We recommend you read the site’s terms and conditions thoroughly. Any third party sites with links to us are not offered by us, and are not within the control of our company. In instances where we do link to third-party sites, we make every attempt to ensure that those sites are not in violation of any legal requirements. However, it is not possible to conduct continual or permanent reviews of the status of such sites, and it would be unreasonable to expect us to do so. Any links we allow are with sites we cannot detect to have been in violation of any legal requirements. Should we detect such violations, all measures would be taken immediately in order to remedy the situation.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may do the following: correct, update, amend, delete/remove or deactivate it, by contacting our Customer Service Department: [email protected]

Sharing of information
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order.

We do not share your information for any marketing or other purpose.

Security
Our shopping cart includes a Secure Socket Layer (SSL) certificate to protect our customers’ information when shopping online. SSL technology encrypts the customers’ name, address, and card information between your computer and our server. We work closely with Visa, MasterCard and American Express to eliminate any fraudulent transactions. It is easy to see that your connection is secure as the URL of your website will change from http:// to https:// indicating that the connection is secure during the check-out process. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot ensure its absolute security.

The Directive on ePrivacy
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order.

We do not share your information for any marketing or other purpose.

The Directive on ePrivacy
We adhere to the Data Protection Act of 2018, which outlines the requirements for companies regarding customer privacy protection and the manner in which all personal data is processed.

Changes in this Privacy Statement
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact our Legal Department
Email us at [email protected] for further assistance.

Last updated: September 13th, 2024

Cookie Policy

A cookie is a text file which a web site saves on a user’s computer after the user visits the site. The cookie is stored by the user’s browser in a location reserved for cookies.

A cookie saves information about the user’s visit to the web site. This information can include the user’s preferences regarding web site appearance and behavior, based on the user’s actions at that site. Cookies can also keep track of the number of visitors visiting each page at a site.

There are two main types of cookie:

• Session Cookies: A session cookie is only saved for as the duration of the user’s visit to the web site. It tracks the user’s behavior during the visit, and is then deleted.
• Persistent Cookies: A persistent cookie has an expiration date or lifespan, which is stored as part of the cookie data. It expires when that date is reached or at the end of the lifespan. Persistent cookies can be used to store such things as user login information (to keep the user logged in at each visit), and to send information about the user’s browsing activity to the web site or to advertisers.

To learn more about cookies, visit: https://allaboutcookies.org

Notice

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “More info” to provide a controlled consent.

Cookies Policy

• We inform users (hereinafter, “you”) that cookies are used on the Website (hereinafter, “our/this Website”).
• The below Cookie Policy describes how USIMMIGRATIONSUPPORT.ORG, which owns and controls the Website, uses cookies (hereinafter, “we”).
• We advise users to examine this policy on a frequent basis because it may be updated as a result of new regulations or business reasons.

Why do we utilize cookies, and what are they?

“Cookies” are file formats that are used for a variety of reasons, including adjusting the Website’s layout to your device, gathering statistical data, enhancing your user experience, and so on.

You consent to the establishment of cookies by entering and exploring this Website and purchasing the services offered.

These include session cookies (which are automatically deleted when you close your browser), persistent cookies (which are stored on your device for a long time), owned cookies (which are sent to your device by our Website to collect data for our use), and third-party cookies (which are sent to your device by a third party) (service providers we have contracted, e.g., links to social media to reshare our content).

Cookies for user login, cookies for user security, cookies for authentication or identity, add-on cookies, user interface cookies, and certain session cookies are exempt from such permission.

Please be aware that if you modify your browser’s settings by deactivating the limits imposed on the storage of cookies, we will infer you give us your permission.

Furthermore, your consent will not be necessary if the placement of cookies is essential to provide a service on our Website that you have specifically requested.

Third-party cookies are subject to the Privacy and Cookies Policies of the third-party.

We are not responsible for the content or validity of the third-party Policies mentioned above.

The following cookie types may be installed in your browser by us:

• Technical cookies enable the management and operation of our Website, as well as its features and services, such as carry-out sales, payment processing, social media content sharing, and so on.
• Analytical cookies let us understand how you use our website and which data or services you are most interested in, so we can improve your overall customer experience.
• Advertising cookies help us improve the quality of our website’s adverts.

What rights does the user have when it comes to blocking or refusing cookies?

You can revoke your permission to the placement of cookies by this Website at any time by changing the settings on your device’s browser.

For the most common internet browsers, here are links to instructions on how to handle or erase cookies:

• Google Chrome
• Mozilla Firefox
• Microsoft IE and Edge
• Apple Safari
• Chrome for Android
• Opera

Keep in mind that if you disable cookies, you will lose access to certain Website functions that require them.

You may also set your computer browser to automatically allow or reject all types of cookies. You can also set your browser to inform you whenever a cookie is received, allowing you to choose whether or not to accept it.

You can also enable private browsing, which prevents your browser from saving browsing data, website logins, cookies, and other information about the web pages you visit, and non-tracking browsing, which prevents your browser from tracking your visits and user patterns.

If you have any questions about this Cookie Policy, please email us: info@localhost

Last updated: May 7th, 2024

Terms & Conditions

About this website

This website is managed by a U.S.-licensed law firm, ETAS TRAVEL LEGAL. Our mission is to help immigrants and travelers through the complex United States immigration system with our do-it-yourself immigration guides and travel authorization consultancy. All applicants can apply directly at uscis.gov or travel.state.gov without our assistance. There are disclaimers located on the footer of every page of this website.

Our Services

1. eVisa consultancy: This website offers to review and process travel authorizations for visitors that wish to obtain assistance with this process.

2. Business consultancy: This website offers business consultancy on an individual basis.

Delivery Policy

1. eVisas: eVisa applications are processed immediately after they are received. However, it can take the up to 3 days for the U.S. government to review the application. Once your application is approved, you will receive it via email. If you application is not approved, you will be notified, and you will not have to pay any fees related to the application.

2.Business consultancy: As consultations are completed per sessions.

Refund Policy

All products and services purchased from this website are fully refundable within the 90 days of the date of purchase. The request for a refund must be to submitted within 90 days from the day the order was received. We reserve the right to not issue a refund if the request is received after 90 days from the date of purchase. Refunds for card transactions are issued within 2 business days. Please be aware that it can take up to 5 business days for the transaction to actually post to your account. If you have any questions with regards to your order, please contact our customer service department. If you wish to cancel your order, please contact us with the reasons for the cancellation request. You should not contact your card company or bank to file a dispute, as this will only delay the refund process.

Typographical Errors

In the event that a product or service is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your card charged. In the event your card has been charged, a full refund will be issued in the amount of the incorrect price.

Links

This website contains hyperlinks which may take you outside www.usimmigrationsupport.org. Links are made available for your convenience. However, the inclusion of any link does not imply endorsement or approval by our company. We are not responsible for any links to and from our domain. Framing of our website at any level is prohibited.

Copyright Information:

All products on this website are published are protected by copyright laws. Permission for use of our intellectual property should made in writing to our legal department.

Intellectual Property Rights

Except where otherwise stated, we are the copyright holder of all content, layout, design, data, graphics, trademarks and logos under the this domain. The content is protected by copyright laws. We do our utmost to protect our rights, employees, customers, members and intellectual property. We will not hesitate to take legal action if necessary. Permission for use of our intellectual property should made by contacting our legal department.

Limitation of Liability

We shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if we have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Personal use Limitation

The information, news, articles, emails, products and services provided are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, or other content, products or services obtained from U.S. Immigration Support without the express written permission from our legal department.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. We do not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. We do not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Legal Form and Choice of Law

By using our website, purchasing a products or service, you have entered into a legal contract. You agree that the prevailing party in a civil lawsuit may be awarded reasonable attorney’s fees.

Currency of Transactions

All products as sold in U.S. dollars.

Recurring Billing

There is no recurring billing. this website does not charge any kind of recurring fees. All purchases on our website are 1-time transactions.

Changes to the Terms and Conditions

We retain the right, at its discretion, to change our Terms and Conditions any time. Customers, members and all users of this website are recommended to review our Terms and Conditions, Privacy Policy, and Disclaimers (located on the footer of every page of this website) on a monthly basis.

Last updated: September 13th, 2024

Legal Disclaimer

ETAS TRAVEL LEGAL and this domain are not affiliated with any governmental agency or foreign governmental agency.

This website is managed by a U.S.-licensed law firm, ETAS TRAVEL LEGAL. Our mission is to help immigrants and travelers through the complex United States immigration system with our do-it-yourself immigration guides and travel authorization consultancy.

All applicants can apply directly at uscis.gov or travel.state.gov without our assistance. Using this website does not establish an attorney-client relationship.

The policies regarding travel documents are determined by the issuing authority, outlining the requirements for foreign nationals to travel to, enter, and stay in another country.

All information provided must be accurate, as travel documents can be revoked by the issuing authority for various reasons. Knowingly providing false information may result in penalties.

The listed prices for application assistance services may include government fees. Reviews on the website reflect past experiences and are not indicative of individual results.

Information on immigration matters provided on the website is for general informational purposes only and should not be considered legal advice. Users should consult with a lawyer for specific legal issues if needed.

While efforts are made to keep the website accurate and up-to-date, ETAS TRAVEL LEGAL does not ensure the completeness or accuracy of the information provided. The website may experience temporary unavailability due to technical issues beyond its control.

ETAS TRAVEL LEGAL is not liable for materials, products, or services on external websites linked to or from their site. Users agree to the disclaimers and legal terms by visiting this website.

Last updated: September 13th, 2024

This website is managed by ETAS TRAVEL LEGAL, a licensed U.S. Law Firm. This website is NOT affiliated with any United States governmental agency. Our online platform assists applicants with the process of applying for United States eVisas.

The platform provides step-by-step assistance to ensure applications are complete and accurate. Our team reviews each application for any potential errors or omissions. Our services and fees are optional. Applicants can apply directly at esta.cbp.dhs.gov.

All applicants can apply directly at esta.cbp.dhs.gov without our assistance.