Terms and Conditions
This website is not affiliated with the United
States Government. U.S. Immigration Support is an independent
publishers of legal books and immigration guides. Our mission is to help immigrants
through the United States immigration process by providing the most current
information available.
About this Website
There are disclaimers throughout our website
stating that U.S. Immigration Support (this website) is an independent entity,
not a United States government agency. Please review our
legal disclaimer in its entirety.
Certifications
U.S. Immigration Support has passed rigorous background checks that ensure
the validity and the overall legitimacy of our business. Please review our
business and
website certifications for more information.
Intellectual property rights
Except where otherwise stated, U.S. Immigration Support is the copyright holder of all content, layout, design, data,
graphics, trademarks and logos under the usimmigrationsupport.org domain. The
content is protected by United States and international copyright laws. U.S.
Immigration Support will do our outmost to protect our rights, employees,
customers, members and intellectual property. We will not hesitate to take legal
action if necessary. Permission for use of our intellectual property should made
by contacting our legal department.
Limitation of Liability
U.S. Immigration Support shall not be liable for any special or consequential damages
that result from the use of, or the inability to use, the materials on this website
or the performance of the products, even if U.S. Immigration Support has been advised
of the possibility of such damages. Applicable law may not allow the limitation
of exclusion of liability or incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Legal Form and Choice of Law
By using our website, purchasing a products or service, you have entered into a legal
contract with U.S. Immigration Support. You agree
that the prevailing party in a civil lawsuit may be awarded reasonable
attorney's fees.
Personal use Limitation
The information, news, articles, emails, products and services provided by U.S.
Immigration Support are for your
personal and non-commercial use. You may not modify, copy, distribute,
transmit, display, perform, reproduce, publish, license, create derivative works
from, transfer, or sell any information, or other content, products or services
obtained from U.S. Immigration Support without the express written permission
from our legal department.
Typographical Errors
In the event that a U.S. Immigration Support product or service is mistakenly
listed at an incorrect price, we reserve the right to refuse or cancel any
orders listed at the incorrect price. U.S. Immigration Support reserves the
right to refuse or cancel any such orders whether or not the order has been
confirmed and your credit card charged. In the event your credit card has been
charged, a full refund will be issued in the amount of the incorrect price.
United States Immigration Newsletter
U.S. Immigration Support (this website) provides a free immigration newsletter.
This is an Opt-Out
service, which means that the user has the option of removing his or her email
address from the newsletter at any time. Subscribers can manage their newsletter
settings in the “My Account” section. An
unsubscribe page is also available to users who do not wish to logon to
their accounts. Your email will never be shared with any
third party. Please review our privacy policy for
more information.
Links
This website contains hyperlinks which may take you outside
www.usimmigrationsupport.org. Links are made available for your convenience. However,
the inclusion of any link does not imply endorsement or approval by U.S.
Immigration Support. We are not responsible for any links to and from www.usimmigrationsupport.org. Framing of our website at any level is prohibited.
30-Day Money Back
Refund Policy
All products and services purchased from this website are fully refundable
within the 30 days of the date of purchase. The request for a refund must be
to submitted within 30 days from the day the order was received. U.S.
Immigration Support reserves the right to not issue a refund if the request is
received after 30 days from the date of purchase. Refunds for credit card
transactions are issued within 2 business days. Please be aware that it can take
up to 5 business days for the transaction to actually post to your account.
Refunds for payments received by check, money order, bank draft, travelers
checks, or cash, will be issued as a company check. The refund check will be
made payable to the person on the order form and mailed to the address indicated
on the order form. If you have any questions with regards to your order, please
contact our customer service department. If you wish to cancel your order,
please contact us with the reasons for the cancellation request. You
should not
contact your credit card company or bank to file a dispute, as this will
only delay the refund process.
Our Products and Services
- eBooks
U.S. Immigration Support offers downloadable eBooks (legal books and
do-it-yourself immigration guides). All eBooks available on our website are
published by US Immigration Support, not by the USCIS or any United States
government agency. eBooks are available for download for a fee. All eBooks are
designed for information purposes only, and should not be considered legal
advice.
Copyright Information: eBooks are published by US Immigration Support
and are protected by United States and international copyright laws. Permission
for use of our intellectual property should made in writing to our legal
department.
- Application Forms
U.S. Immigration Support offers several types of application forms for download
as an additional service to our customers. Forms are available for a fee on a
subscription basis.
Copyright Information: No copyright is claimed on any application forms.
The application forms provided on our website are published by various United
States government agencies, including the USCIS, Department of State and the
Department of Labor. US Immigration Support also create own information sheets
available for download.
Shipping Policy
We do our utmost to ensure that your order is available for immediate download
after purchase.
Delays, although rare, may happen due to technical difficulties or due to issues
beyond our control. A full refund will be issued if the product is not available
for download within 5 business days from the date of purchase.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and
without warranties of any kind, whether express or implied. To the fullest
extent permissible pursuant to applicable law, U.S. Immigration Support disclaims all
warranties, express or implied, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose and
non-infringement. U.S. Immigration Support does not represent or warrant that the
functions contained in the site will be uninterrupted or error-free, that the
defects will be corrected, or that this site or the server that makes the site
available are free of viruses or other harmful components. U.S. Immigration
Support does not make any warrantees or representations regarding the use of the
materials in this site in terms of their correctness, accuracy, adequacy,
usefulness, timeliness, reliability or otherwise. Some states do not permit
limitations or exclusions on warranties, so the above limitations may not apply
to you.
Changes to the Terms and Conditions
U.S. Immigration Support retains the right, at its discretion, to change our
Terms and Conditions any time. Customers, members and all users of this website
are recommended to review our Terms and Conditions and
legal disclaimer and
privacy policy on a monthly basis.
Contact our Legal Department
Our legal department can assist you if you have any questions. Please use the
contact information below only for legal questions concerning our organization.
General questions should be submitted to our
customer service department.
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Legal Department |
US Immigration Support
511 Avenue of the Americas # 45
New York, NY 10011
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Last Updated: June 14, 2008
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