Questions Regarding your Order

Contact Us >> Questions Regarding your Order
All products on our website, including immigration guides (eBooks) and immigration forms are
available for immediate download upon successful checkout.
Download instructions are displayed on the order confirmation page. However, if
you missed the download instructions on the confirmation page after completing
the purchase, you may also access your order by logging into your
account.
Immigration guides (eBooks) and immigration forms are in PDF format, which
requires Adobe Reader to view on your computer. Adobe Reader is a free software
program that most computers already have pre-installed when purchased. However,
refer to our Download Help page if you have any
problems displaying any of our products. Many application forms are now fillable
with the latest version of Adobe Reader making them easy to complete on your pc
before printing.
Do not hesitate to email us if you require any further assistance.
| Immigration Guides (eBooks) |
Our immigration guides include instructions and the necessary
application forms to file your application for a United States visa, green card,
citizenship, passport or other documents such as social security card or
drivers license.
How to Download eBooks:
- The download link can be found in the confirmation page displayed after
a successful checkout.
- Download instructions can also be found in the order confirmation email. If
you did not receive the confirmation email after submitting an order, please check your "Junk Mail"
folder.
- All eBooks are available for download for 30 days in the "Downloadable Items (eBooks)" section of your account. Logon to your account to download
the eBooks purchased.
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| Immigration Forms |
Immigration
Forms are available on a subscription basis. If you have an active subscription,
you will be able to download all immigration forms available from our website for
the duration of your subscription. We currently offer 1-month, 3-month and
12-month subscriptions. Immigration Forms are available for download immediately
upon successful checkout.
How to Download Immigration Forms:
- Click on "Download Forms" located on
the left navigation menu for unlimited access to all immigration forms.
- The download instructions can be found in the confirmation page displayed after
a successful checkout.
- Download instructions can also be found in the order confirmation email. If
you did not receive the confirmation email after submitting an order, please check your "Junk Mail"
folder.
- Logon to your account or visit
www.usimmigrationsupport.org/subscription_forms.php for more
information.
- Click on "Subscription to Download Immigration Forms" section of your account
to check your subscription status.
Step-by-Step Instructions:
- Logon to your account:
http://www.usimmigrationsupport.org/login.php
- Enter your username (your email) and password
- Click on "Download Forms"
located on the left navigation menu
- Select the immigration forms you require and click on download
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If you are unable to download based on the information above,
please send us your order details and a new download link will be
emailed to you. To ensure proper delivery of our emails, please add info@usimmigrationsupport.org to your address book,
list of trusted senders or email white list.Include the following information in your email:
- Order Number
- Your Full Name and Email Address
- Date and Amount of Purchase
- Title of eBooks Ordered or Subscription Length
Do not hesitate to email us if you require any further assistance.
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Customer Service |
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U.S. Immigration Support |
| 511 Avenue of the Americas # 45 |
| New York, NY 10011 |
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(646) 233-3836 |
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(646) 792-3296 |
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www.usimmigrationsupport.org |
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info@usimmigrationsupport.org
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