US Immigration

Call Center for Mexican Immigrants

The views expressed on this page are those of individual authors and may not reflect the views of the U.S. government. The information contained herein should be used for information purposes only.

Call Center for Mexican Immigrants

A call center for Mexican immigrants will be opening in Tucson, Arizona later this week. The call center was developed by the Mexican consul in response to a growing anti-migrant climate in Arizona, and serves Mexican citizens living in the United States. Juan Manuel Calderon Jaimes, from the Mexican consul states: "We are trying to ensure our people feel they benefit from the embrace of the Mexican government and that we are addressing their problems." The center aims to serve as an outlet to undocumented populations, which tend to be the most vulnerable to abuses and human rights infractions. The call center hopes to provide a forum for individuals who have experienced troubles on the job, issues with immigration officials or obtaining immigrant documentation, and other issues such as violence. The goal of the center is to provide immediate responses to reports of human rights infractions, domestic violence, and immigration issues. The center will be run by live operators, and is staffed 24 hours a day, 7 days a week. Additional call centers are expected to open in other U.S. Mexico border cities.